Help & Support | SlickVPN

🖥️ Client

SlickVPN Client User Guide

A tour of the Dashboard, status indicator, locations and login — everything you need to connect.

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⊞ Setup

Setting up SlickVPN on Windows

Install step by step: Next through the installer, create desktop icons, finish, and wait for the green checkbox.

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📘 Legacy

SV Client User Guide (0.1.384 and older)

Guide for earlier versions of the Windows client, including group-based connections.

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🔐 OpenVPN

Windows OpenVPN Manual Setup

Import a .ovpn config and connect manually with the OpenVPN GUI for full control.

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⚠️ Discontinued

Windows PPTP Instructions

PPTP is no longer supported due to significant security flaws. Use OpenVPN or IPSec instead.

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🛠️ Fixes

Common Issues on Windows

Restart the SlickVPNsrvc service, clear SlickVPN.ini, and fix high-DPI scaling.

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⌨️ OpenVPN

Ubuntu / Mint Command Line Setup

Connect from the terminal using OpenVPN and your downloaded config file.

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🐧 GUI

Ubuntu / Mint OpenVPN on Network Manager

Add the VPN through the Network Manager GUI and import your .ovpn profile.

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🔧 Fix

Ubuntu 22.04 – Can't Connect Fix

Edit the .nmconnection file and add tls-cipher=DEFAULT:@SECLEVEL=0 beneath the ca= line.

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🛠️ Fixes

Common Issues on Linux

DNS, cipher and Network Manager troubleshooting for Ubuntu and Mint.

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🖥️ Client

SlickVPN Client User Guide

Quick Start on macOS: enter your VPN username, password and click Connect.

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Setup

OS X – Install Guide

Open SlickVPN.pkg from Downloads, allow the unidentified developer, and install.

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🔐 IPSec

OS X – IPSec Setup

Add a Cisco IPSec VPN in System Preferences → Network with your server address.

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🚇 OpenVPN

OS X – Setup Guide for TunnelBlick

Use TunnelBlick to run OpenVPN configs on macOS.

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📱 iOS

iPhone – IPSec Guide

Configure an IPSec VPN on iPhone with server address, login and secret.

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📱 iOS

iPad – IPSec Setup Guide

Step-by-step IPSec setup for iPad in Settings → General → VPN.

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🔐 OpenVPN

OpenVPN Connect

Import a SlickVPN profile into the OpenVPN Connect app on iOS.

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🛠️ Fixes

Common Issues on Mac & iOS

Connection, certificate and IPSec troubleshooting for Apple devices.

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🔐 OpenVPN

Android – OpenVPN Connect Setup

Import your .ovpn profile into OpenVPN Connect and tap to connect.

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📱 IPSec

Android – IPSec Guide

Configure a built-in IPSec VPN on Android with your SlickVPN credentials.

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⚡ PPTP

Android – PPTP Setup

Add a PPTP VPN in Android network settings for a quick connection.

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🛠️ Fixes

Common Issues on Android

Reconnect, DNS and profile-import troubleshooting for Android.

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📶 OpenVPN

Router – DD-WRT Setup

Protect every device on your network by running SlickVPN on DD-WRT firmware.

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📶 OpenVPN

Router – Tomato Setup

Configure the OpenVPN client on Tomato firmware with your SlickVPN config.

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🔐 OpenVPN

Router – OpenVPN Configuration

General guidance for loading SlickVPN certificates and configs on a router.

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🛠️ Fixes

Common Issues on Routers

Firmware, certificate and DNS troubleshooting for router installs.

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🌐 DNS

DNS Leak Warning

Your DNS is set to local or matches your default gateway — update it to clear the warning.

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⚙️ Service

SlickVPN Service Disabled

Open Task Manager → Services, find SlickVPNsrvc and restart it (restart Event Log if needed).

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📍 Locations

Location List Not Updating

Exit the client from the taskbar and restart to force a fresh location download.

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🖥️ Display

High-DPI Scaling Fix

Right-click the app → Properties → Compatibility → override high-DPI scaling (System Enhanced).

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🔄 Reset

Reset SlickVPN.ini

Exit the client, open %appdata%, delete SlickVPN.ini, reboot and relaunch.

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⚡ Tip

Connect Immediately

On the Locations page, double-click any city to connect instantly; sort by city, country or servers.

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Get set up in minutes

Windows

SlickVPN Client User Guide

Setting up SlickVPN on Windows

SV Client User Guide (0.1.384 and older)

Windows OpenVPN Manual Setup

Windows PPTP Instructions

Common Issues on Windows

Ubuntu / Mint Command Line Setup

Ubuntu / Mint OpenVPN on Network Manager

Ubuntu 22.04 – Can't Connect Fix

Common Issues on Linux

SlickVPN Client User Guide

OS X – Install Guide

OS X – IPSec Setup

OS X – Setup Guide for TunnelBlick

iPhone – IPSec Guide

iPad – IPSec Setup Guide

OpenVPN Connect

Common Issues on Mac & iOS

Android – OpenVPN Connect Setup

Android – IPSec Guide

Android – PPTP Setup

Common Issues on Android

Router – DD-WRT Setup

Router – Tomato Setup

Router – OpenVPN Configuration

Common Issues on Routers

DNS Leak Warning

SlickVPN Service Disabled

Location List Not Updating

High-DPI Scaling Fix

Reset SlickVPN.ini

Connect Immediately

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