Privacy Policy

SlickVPN is a privacy company, and this policy explains — in plain language — what personal data we collect, why we collect it, how we protect it, who we share it with, and the rights you have over it. It applies to visitors and customers everywhere, and includes specific sections for people protected by the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. Who we are (Data Controller)

The data controller responsible for your personal information is Slick Networks, Inc. (“SlickVPN”, “we”, “us”, “our”). You can reach us at:

SlickVPN
Weston Road PMB #231
Weston, Florida 33331, USA
Email: [email protected]

2. Contents

3. Information we collect

To maximize your privacy, SlickVPN collects only the minimum information required to create and support your account. You can browse our public site and use our free features without providing personally identifiable information.

4. What we do not collect or log

We do not track your activities outside of the SlickVPN website, and we do not log the browsing activity of users connected to the SlickVPN service. Specifically, while connected we do not record the websites you visit, your DNS lookups, the content of your traffic, or connection timestamps tied to your identity. We also do not sell or rent your personal information to anyone.

5. Legal bases for processing (GDPR)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under Article 6 of the GDPR:

• Performance of a contract — to provide the VPN service, manage your account, and take payment.
• Consent — for optional analytics cookies and for marketing emails. You may withdraw consent at any time (see Cookies and Marketing emails).
• Legitimate interests — to secure and improve our website and services, prevent fraud and abuse, and run our business, provided these interests are not overridden by your rights.
• Legal obligation — to comply with applicable law, valid legal process, and tax/accounting requirements.

6. How we use your information

The information collected through the SlickVPN site and services is used primarily to create accounts, collect payment, and identify and communicate with subscribers. We may also use personal information to:

• keep internal records and complete online orders;
• administer, secure, and improve the SlickVPN site and services;
• verify your identity when you log in;
• respond to your customer-service requests and provide troubleshooting; and
• analyze usage and trends (via analytics, with consent) to better understand how our site and services are used.

7. Cookies & tracking technologies

Cookies are small identifiers stored by your browser. Session cookies exist only during a browsing session (for example, to keep you logged in), while persistent cookies remain until they expire or you delete them. We only set non-essential (analytics) cookies after you consent through our cookie banner. You can change or withdraw your choice at any time via the “Cookie Settings” link in the footer.

We use Google Consent Mode so that Google’s tags respect your choice by default. We may also use web-server logs and clear GIFs (web beacons) to compile aggregate, non-identifying statistics about how the site is used. You can also block or delete cookies in your browser settings, though some site features may then not function.

8. When we may disclose your information

SlickVPN does not sell or rent your personal information. We may share limited information in the following circumstances:

• Service providers — payment processors, hosting providers, and email providers who act on our behalf and only receive the information they need. They are not permitted to use it for their own marketing or any other purpose.
• Business transfers — to an acquiring entity if we are merged with or acquired by another company.
• Legal — where required by applicable law, a valid court order, or other legal process we are legally obligated to comply with.
• Policy enforcement — to prevent, investigate, or act on illegal activity, suspected fraud, or threats that violate our Terms or this Policy.

9. International data transfers

SlickVPN’s systems are based in the United States, so your personal information is processed in the US, where data-protection laws may differ from those in your country. Where we transfer personal data out of the EEA or UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (and the UK Addendum) together with additional technical and organizational measures. By creating an account from outside the US, you consent to this transfer and processing as described in this Policy.

10. Data retention

We keep personal data only for as long as needed for the purposes described in this Policy: account and billing records for the life of your account and as required for tax, accounting, and legal purposes afterward; support correspondence for as long as needed to resolve and evidence your requests; and analytics data for a limited period in aggregate form. When data is no longer required, we delete or anonymize it.

11. Your privacy rights

Depending on where you live, you may have the following rights over your personal data. Under the GDPR these include the right to:

• Access — request a copy of the personal data we hold about you;
• Rectification — correct inaccurate or incomplete data;
• Erasure — ask us to delete your data (“right to be forgotten”), subject to legal retention;
• Restriction — ask us to limit how we process your data;
• Portability — receive your data in a portable, machine-readable format;
• Object — object to processing based on legitimate interests or direct marketing;
• Withdraw consent — at any time, without affecting prior lawful processing; and
• Complain — lodge a complaint with your local data-protection authority.

You can review or edit your account information at any time from the members’ login area. For any other request, email [email protected]. We may need to verify your identity before acting, and we will respond within the timeframe required by applicable law (for example, within one month under the GDPR).

12. California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request access to or deletion of that information, and to be free from discrimination for exercising your rights. SlickVPN does not sell or share your personal information as those terms are defined under the CCPA/CPRA. To exercise your California rights, contact [email protected].

13. Marketing emails

From time to time we may send you information about promotions, products, and services. You can unsubscribe at any time using the link in any marketing email, or by emailing [email protected] with the subject “Please unsubscribe me”. We may still send you important service and account messages.

14. Children’s privacy

SlickVPN’s website and services are not intended for anyone under the age of 18. If you believe a child has provided us personal information, please contact [email protected] and we will delete it.

15. Security

We use a variety of security measures that meet or exceed industry standards — including encryption, access controls, passwords, and physical safeguards — to protect your personal information against theft, loss, misuse, and unauthorized access, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

16. Links to other sites

Our site may link to third-party websites as a convenience. These links are not endorsements, and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.

17. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes prominently on our website and update the “Last updated” date above, and where required we will notify existing customers by email. Your continued use of the service after changes take effect constitutes acceptance of the updated Policy.

18. How to contact us

For any questions about this Policy or our privacy practices, or to exercise your rights, contact us at [email protected] or by mail at SlickVPN, Weston Road PMB #231, Weston, Florida 33331, USA. You can also reach us through our Contact page.