Press Kit for SlickVPN

About SlickVPN

SlickVPN was founded in 2011 and our website launched in 2012. We are a leading provider of Virtual Private Networking (VPN) servicing Mac OSX, Windows, Linux, iOS, and Android customers.

Press Contact Email – press {at} slickvpn {dot} com

Customer Contact Email – support {at} slickvpn {dot} com


Technical Info

We have over 145 gateways available with endpoints in 45+ countries. We support OpenVPN, Cisco IPSec, and PPTP connections.

Available ports for OpenVPN: 443, 8080, 8888 (UDP or TCP)


Recent Blog Posts and Media Guides

2016 Summer Olympics Online Viewers Guide

How To Know If Your VPN Provider Is Being Honest About International Locations

SlickVPN Introduces HYDRA Multi-Hop VPN Connections

Super Bowl Streaming Guide


Important Pages

VPN Client Downloads

VPN Server Locations

Terms and Conditions

Privacy Policy


We routinely receive these questions from blogs and other media outlets. We’re assembling the answers here for easy access, please feel free to use them in any articles regarding SlickVPN.

Under what jurisdiction(s) does your company operate?

We operate a complex business structure with multiple layers of Offshore Holding Companies, Subsidiary Holding Companies, and finally some Operating Companies to help protect our interests. We will not disclose the exact hierarchy of our corporate structures, but will say the main marketing entity for our business is based in the United States of America and an operational entity is based out of Nevis.

What tools are used to monitor and mitigate abuse of your service?

We do not monitor any customer’s activity in any way. We have chosen to disallow outgoing SMTP which helps mitigate SPAM issues.

In the event you receive a DMCA takedown notice or European equivalent, how are these handled?

If a valid DMCA complaint is received while the offending connection is still active, we stop the session and notify the active user of that session, otherwise we are unable to act on any complaint as we have no way of tracking down the user. It is important to note that we ALMOST NEVER receive a VALID DMCA complaint while a user is still in an active session.

What steps are taken when a valid court order requires your company to identify an active user of your service? Has this ever happened?

Our customer’s privacy is of top most importance to us. We are required to comply with all valid court orders. We would proceed with the court order with complete transparency, but we have no data to provide any court in any jurisdiction. We would not rule out relocating our businesses to a new jurisdiction if required.

Does your company have a warrant canary or a similar solution to alert customers to gag orders?

Yes. We maintain a passive warrant canary, updated weekly, and are investigating a way to legally provide a passive warrant canary which will be customized on a “per user” basis, allowing each user to check their account status individually. It is important to note that the person(s) responsible for updating our warrant canary are located outside of any of the countries where our servers are located.

Which payment systems do you use and how are these linked to individual user accounts?

We accept PayPal, Credit Cards, Bitcoin, Cash, and Money Orders. We keep user authentication and billing information on independent platforms. One platform is operated out of the United States of America and the other platform is operated out of Nevis. We offer the ability for the customer to permanently delete their payment information from our servers at any point. All customer data is automatically removed from our records shortly after the customer ceases being a paying member.

What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide tools such as “kill switches” if a connection drops and DNS leak protection?

We recommend using OpenVPN if at all possible (available for Windows, Apple, Linux, iOS, Android) and it uses the AES-256-CBC algorithm for encryption.

Our Windows and Mac client incorporates IP and DNS leak protection which prevents DNS leaks and provides better protection than ordinary ‘kill-switches’. Our IP leak protection proactively keeps your IP from leaking to the internet. This was one of the first features we discussed internally when we were developing our network, it is a necessity for any good VPN provider.

Do you have physical control over your VPN servers and network or are they outsourced and hosted by a third party (if so, which ones)? Where are your servers located?

We run a mix. We physically control some of our server locations where we have a heavier load. Other locations are hosted with third parties until we have enough traffic in that location to justify racking our own server setup. To ensure redundancy, we host with multiple providers in each location. We have server locations in over forty countries. In all cases, our network nodes load over our encrypted network stack and run from ramdisk. Anyone taking control of the server would have no usable data on the disk. We run an algorithm to randomly reboot each server on a regular basis so we can clear the ramdisk.